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Review current job openings at N.E.A.C.E. member newspapers around New England.

Call Center Manager

Job description:
We need a Call Center Manager who understands both the operations and personnel side of the business. You will help hire and coach our team of Customer Success Representatives and use your past experience to create an environment where they can grow to their full potential. Your sound decision making and knack for identifying individual skill sets will help match the right people with the right role on the team. Your ability to work well with different types of people, clearly communicate our processes and motivate the team will be vital to our success. Also important will be your knowledge of call center “best practices” and aptitude for meeting service level goals with current resources. The ideal candidate has 8 - 10 years demonstrating these skills and qualities within their current leadership role within a call center, but is looking for a unique opportunity to be a part of something great for an iconic Boston company.

Location: Boston, MA

This job is: Permanent
Opening: Current

Contact:
James Nee, , Boston Globe
617-929-2026

Submitted: October 09, 2017


PCF is looking for Independent Newspaper Distributors

Job description:
PCF is looking for Independent Newspaper Distributors in Massachusetts and Connecticut. Terrific opportunity for you to manage your own business. For more information contact Jim Burbine at 978-671-1811 or email at James.Burbine@pcfcorp.com

Location: Massachusetts and Connecticut

This job is: Contract
Opening: Current

Contact:
Jim Burbine, Vice President, Distribution, PCF
978-671-1811

Submitted: February 07, 2017


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