2014 NEACE Circulation Staff Training Program

This is the archived information from 2014.

Wrap-up 

The workshop presented topics such as Legal Do's & Don'ts, Carrier Recruitment, Email Etiquette, Building Relationships, and Subscriber Retention. Everyone had a great time and took away valuable information. Additional NEACE training sessions will be held in the future. Keep an eye on NEACE.com for details. 

View a photo gallery from the workshop here.


2014 NEACE Circulation Staff Training Program

Workshop Agenda 

Download agenda as PDF

8:30 - 9:00 AM
Coffee, Juice, Tea, Donuts, Muffins - Monitor Meeting Room A

8:30 - 9:00 AM
Conference Registration - Monitor Meeting Room Entrance
David Sangiorgio, NEACE Chairman, Concord Monitor, Concord, NH
Mike Theriault, NEACE Training Director, Sun Journal-Lewiston, ME

9:00 - 9:10 AM
* Conference Kick-off /Program Outline– Monitor Meeting Room
* Introductions of NEACE Board of Directors/Training Presenters
Mike Theriault, NEACE Training Director, Sun Journal-Lewiston, ME

9:10 - 9:30 AM
* Welcome to The Concord Monitor
* Building a Network of Business Colleagues-Meet and Greet Session
David Sangiorgio, NEACE Chairman, Concord Monitor, Concord, NH

9:30 - 10:15 AM
Independent Contractor Relations- Legal Do's and Don'ts - download .PPT
Mike Theriault, NEACE Training Director, Sun Journal-Lewiston, ME
Assisted and Material provided by Zinser Law Group, Nashville, TN

10:15 - 10:30 AM
Break - Network with other NEACE Circulation Professionals
Meet someone new

10:30 - 11:15 AM
What's Your Hot Topic of the Day - An open session of dialog with our presenters.

11:15 - 12:00 PM
Carrier Recruitment & Retention- Common practices that work - downlaod .PPTX
Mike Theriault, NEACE Training Director, Sun Journal-Lewiston, ME
Terry Ashley, NEACE Director, South Coast Media Group, New Bedford, MA

12:00 - 1:00 PM
Lunch- Favorites from local Eateries
Valor Awards Promotional Speech - John Brennan, Publisher's Circulation Fulfillment
NEACE Scholarships- Terry Ashley, South Coast Media Group, New Bedford, MA

1:00 - 1:45 PM
Customer Service in a Digital World - Email etiquette in 2014 - download .PPTX
Terry Ashley, NEACE Director, South Coast Media Group, New Bedford, MA

1:45 - 2:45 PM
Business Relations/Merchandising- Building business partnerships - download .PPTX
Warren Dews, NEACE Director, Vice President of Audience Development, Sales & Marketing, New England Newspapers, Inc

2:45 - 3:00 PM
Break - Network with other NEACE Colleagues
Last Chance to Connect With Someone New

3:00 - 3:50 PM
Subscriber Retention/Digital & Print
Mike Sheehan, Vice President of Circulation, Lowell Sun, Lowell, MA

3:50 - 4:00 PM
Program Closing Comments
Mike Theriault, NEACE Training Director, Sun Journal-Lewiston, ME